FAQs
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FAQs ⋆
Frequently Asked Questions
We don’t have all the answers, but here are a few that we hear most often. If you have any additional questions that aren’t answered below, feel free to contact us!
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How many boxes should I get?
Here is our general advice when trying to determine the amount of boxes you will need for your move.
5 Box Package – less than 500 square feet.
10 Box Package – 500-1,000 square feet.
25 Box Package – 1,000-1,500 square feet.
50 Box Package – 1,500-2,000 square feet.
75 Box Package – 2,000-2,500 square feet.
100 Box Package – 2,500-3,500 square feet.Please note, that this is an estimation only. we cannot account for the amount of each individual move.
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How do I know my order went through?
Once you place your order, you will receive a confirmation e-mail including the details of the rental you selected. If you have any questions or need to make any updates, feel free to reach out to us. We are here to help.
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When does payment process?
We will process your full payment amount at the time of the reservation. If changes are made to the reservation to add products or more time, we will send you a payment link to be completed.
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Do I need to be home for the delivery and pick up times?
No. can deliver boxes and leave them in a secured or safe area at your residence. Same goes for pick-up! We strive to make it easier on you during your move.
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What if I live outside of Lubbock County?
At this time, we only serve Lubbock County. However, contact us! We understand moving can be difficult and will accommodate if we are able. Please know additional fees may apply for servicing outside Lubbock County.
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Are the boxes cleaned?
We clean and disinfect our boxes between all rentals and pride ourselves on delivering clean boxes to our customers.
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Can I keep the boxes and/or dollies longer if I need to?
Yes, as long as we have availability! Contact us! Extended rentals will be charged the same weekly rate for any additional weeks needed.
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Will you store my boxes?
Yes! This service was designed for our college students and nomads who need to pack and store their items for a short time. Feel free to contact us to get more information and pricing on storage options.